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Mobilizing to Do Adaptive Work

Author: Fletcher, Donna M.

Source: Journal of AHIMA

Publication Date: November 1999

Can our visionary leaders solve our problems? Sometimes. But more often, the reality is the power to solve problems lies with us. This is the fundamental assumption of the "adaptive work" concept presented in this article—along with some real-life examples of HIM adaptive work in action.....

Retaining Your Employees-- A New Perspective

Author: Fox, Leslie Ann

Source: Journal of AHIMA

Publication Date: October 1999

Opportunities abound for HIM professionals—but how can you, as a manager, create a work environment in which employees will want to stay? This process begins with managing yourself. Here's a new way to think about employee retention.
Unemployment is at a 30-year low. The....

PPS + New Technology = Growing Pains

Author: Blumenthal, Jane E

Source: Journal of AHIMA

Publication Date: September 1999

It's been a little more than a year since the prospective payment system (PPS) came into play in skilled nursing facilities. The post-acute PPS, initiated by the federal government under the 1997 Balanced Budget Act, was set in place to reduce the federal government's healthcare expend....

Best Practices: What Works

Author: Carrier, Danielle

Source: Journal of AHIMA

Publication Date: July 1999

Medical record accuracy, record completion time, physician satisfaction—all of these are indicators of how well an HIM department is performing. The findings of a UHC benchmarking study may point the way to best practices that can be shared and adapted.


Leading through Empowerment

Author: Bradt, Gary

Source: Journal of AHIMA

Publication Date: June 1999

What got you to the top will not keep you there. This is a difficult lesson to learn. Many leaders earn success by getting involved and accomplishing things. They are tireless workers willing to do whatever is necessary to complete the task. Their diligent efforts lead to rewards, reco....

Home Health Balancing Act

Author: Sourapas, Joan

Source: Journal of AHIMA

Publication Date: May 1999

What does a home health agency have in common with a typical Fortune 500 company? Though their activities and goals may differ, both organizations can benefit from the use of the balanced scorecard approach to measuring and enhancing performance.

Since Harvard professo....

Influence: Making Things Happen

Author: Pavoni, Mary Mike

Source: Journal of AHIMA

Publication Date: May 1999

Scenario: You are an HIM professional who is working on a project with a room full of colleagues. Suddenly, one of the team members is asked to attend another meeting. Upon returning, this person announces that he was selected to lead a reengineering design team and needs to select h....

What Is Diversity?

Author: Shepard-Jackson, Karen

Source: Journal of AHIMA

Publication Date: April 1999

Many organizations around the world are struggling to figure out how to reinvent themselves to gain and maintain their competitive advantage. Businesses and healthcare organizations are putting long- and short-term strategies into place to ensure that their research and development o....

Getting the Next Generation to Work for You

Author: Willner, Jordana

Source: Journal of AHIMA

Publication Date: March 1999

Your entry-level job applicants resemble the teenyboppers on MTV. Your youngest employees look like your children. The media's hype about an apathetic, short-attention-spanned new generation causes you to doubt the abilities of your "twenty-something" workers.


Leading Change: A Piano Lesson

Author: Fuller, Sandra R.

Source: Journal of AHIMA

Publication Date: February 1999

Change is often talked about on a grand scale: organizational change, cultural change, change sweeping the nation. But the simplest truth is that real change happens on an individual level. Real change is a personal process, a growing process, a discovery of the answer to some new question. Ho....

Managing Change

Author: Fletcher, Donna M.

Source: Journal of AHIMA

Publication Date: January 1999

Change is, and will continue to be, a constant in today's organizations. In fact, change is the attempt an organization makes to improve itself. In Search of Excellence lists a bias for action (which results in change) as one of eight attributes of "excellent, innovative" companies....

Working with an Incentive Program for Transcription

Author: Anderson, Jamelia

Source: Brief Encounter

Publication Date: November 02, 1998

After several months of planning, Smith-Glynn-Callaway, a multi-specialty clinic in Springfield, MO, implemented an incentive program for transcription. Since the inception of the program on March 16, great strides have been made. Previously, the medical transcriptionists worked many long hou....

Implementing the Enterprise Master Patient Index

Author: Adragna, Lisa

Source: Journal of AHIMA

Publication Date: October 1998

In implementing a cross-facility initiative, the importance of planning and understanding the implications for all facilities can't be overlooked. Here's how one integrated delivery network navigated the challenges of implementing a cross-facility enterprise master patient inde....

Different Path to Managing Change

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: October 1998

Medical records director, research analyst, marketing expert—all these titles have applied, at some time, to Jean Corley, RRA. But her favorite role is as an "agent of change"—and she's assumed many titles in its pursuit.

Corley says that one of her pro....

Evaluating Workplace Ergonomics Has Benefits For All

Author: Kuehn, Lynn

Source: Brief Encounter

Publication Date: August 02, 1998

Ergonomics is the study of the relationship between the worker and the work environment. It is more commonly thought of as designing (or redesigning) the work environment to meet the needs of the worker.
This designing of the work environment is vitally important to all companies. Cumul....

Makings of a Leader

Author: Blumenthal, Jane E

Source: Journal of AHIMA

Publication Date: July 1998

Generally, we do not give much thought to what qualities make up a leader until we are faced with a job interview or a promotion. While it may be easy to conjecture an image—whether tangible or larger than life—of someone who embodies our own definition of a....

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