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Handling Release of Information Over the Phone

Author: Hjort, Beth M.

Source: In Confidence (newsletter)

Publication Date: November 02, 2003


Q: Hospitals must have sensitive yet confidential policies for handling concerned family and friends with questions about loved ones within their facilities. How can a covered entity (CE) be confident about appropriate telephone release of information when it’s so difficult to validate a call....

Surviving and Thriving During Contract Negotiations

Author: Hjort, Beth M.

Source: Journal of AHIMA

Publication Date: July 2000


Employer economies, staffing shortages, and advances in technology lead to the demand for outsourced functions, and there are a plethora of vendors happy to meet your facility's needs. Yet negotiating an outsourcing contract can be an intimidating proposition. Managers spearhead change interna....

Information Security: It Takes a Community

Author: Hjort, Beth M.

Source: Journal of AHIMA

Publication Date: January 2001


The Health Insurance Portability and Accountability Act of 1996 (HIPAA) reinforces what HIM professionals have known for a long time: security training is a prudent and valuable mission for an organization to support. Besides the obvious need for compliance with this new federal mandate, it’s....

On the Line (October 2004)

Author: Hjort, Beth M.

Source: AHIMA Q and A | Journal of AHIMA

Publication Date: October 2004


Q: We are concerned about listing reported abuse cases on the accounting of disclosures (AoD) due to potential retaliation against an alleged victim or one who accompanies a victim for treatment. Is it acceptable to exclude abuse cases from the AoD?

A: Abuse cases pose special HIPAA....

Helping Star Performers Shine

Author: Hjort, Beth M.

Source: Journal of AHIMA

Publication Date: February 2001




Cost containment and reduced employee benefits in the healthcare industry, combined with sustained low unemployment rates, make retaining star employees a bigger challenge than ever. Estimated turnover costs can be between $10,000 and $40,000 per individual. And then there's the rippl....

On the Line: Professional Practice Solutions

Author: Hjort, Beth M.

Source: Journal of AHIMA

Publication Date: May 2002


Q: Is there a standard or recommended source for abbreviations used in medical records?
Q: In light of HIPAA restrictions on protected health information, I’m concerned about our HIM department’s practice of accepting HIM students for professional practice experience. What shoul....

On The Line: Professional Practice Solutions

Author: Hjort, Beth M.

Source: Journal of AHIMA

Publication Date: July 2001


Q: It's difficult to research and write organizational policies because of the myriad external forces governing the same healthcare issues. Do you have guidelines to help ensure we don't miss any mandates?

Q: How does a healthcare organization deal with conflicting directives betwee....

Elements of a Breach Notification Letter

Author: Hjort, Beth M.

Source: Journal of AHIMA

Publication Date: February 2010


This month covered entities are subject to penalties for noncompliance with new federal privacy and security breach notification laws issued by the Department of Health and Human Services.

HHS issued an interim final rule titled “Breach Notification for Unsecured Protected Health Info....

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